Privacy policy

Victoria London values the protection of its customers' personal data. This privacy policy explains how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

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Collection of Personal Information

Victoria London collects various types of personal data to provide an optimal shopping experience. This data may include:

• First and last name
• Delivery and billing address
• Email address
• Phone number
• Payment information

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Use of Personal Information

The collected personal information is used for the following purposes:

• Processing and shipping orders
• Managing payments and preventing fraud
• Communicating with customers about their orders and our product offerings
• Improving customer service and responding to inquiries
• Sending information about new products, promotions, and events (with the customer's consent)

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Sharing of Personal Information

Victoria London does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers that process payments and ship orders
• When required by law or to comply with legal processes
• To protect the rights, property, or safety of Victoria London, its customers, or the public

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Protection of Personal Information

Victoria London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using encryption technologies for payment transactions
• Limiting access to personal information to employees and partners who need it to provide our services

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Retention of Personal Information

Victoria London retains personal data as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.

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Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

• Right of Access: Customers can request a copy of their personal data held by Victoria London.
• Right of Rectification: Customers can request correction of inaccurate or incomplete personal data.
• Right to Erasure: Customers can request deletion of their personal data, subject to legal retention requirements.
• Right to Withdraw Consent: Customers can withdraw their consent for the processing of their personal data at any time.

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Cookies and Similar Technologies

Victoria London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

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Changes to the Privacy Policy

Victoria London may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any changes.

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Contact Information

If you have questions about this privacy policy or wish to exercise your rights regarding personal data, you can contact Victoria London via:

Email: info@victorialondon.co.uk

Victoria London is committed to protecting customers' privacy and using personal data responsibly and securely.

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Questions?

Do you have a question or need assistance? Feel free to contact us. We’re here to help.

Email: info@victoria-uk.com
Opening Hours:

• Mon / Fri: 9:00 AM - 5:00 PM
• Sat / Sun: 10:00 AM - 5:00 PM